What happens to existing customers when you move to external lettings?

Considering moving your community lettings to an external company? This is what happens to your existing customers

If you already run community lettings in-house and have built up quite the list of regular clients who rely on your facilities for their clubs, groups and activities, but you’re considering moving over to an external company for lettings, one of the first and most important questions you’ll inevitably be asking is: what happens to existing customers when you move to external lettings? 

What happens to existing customers when you move to external lettings?

At Schoolhire Solutions Ltd., our team of experienced and knowledgeable professionals work with schools to maximise income from community lettings; getting to know you, your facilities, and your community to ensure you and your hirers receive the very best experience – this includes current and existing clientele. 

When promoting your facilities, acquiring and managing bookings, we’ll take into account any existing and/or ongoing bookings in your calendar to ensure there is no cross over or ‘double-booking’ that will inconvenience current hirers, working around the bookings you already have. 

To minimise the workload of your team and ensure new & existing bookings don’t take up your valuable time, we can also manage enquiries, admin, issues and future bookings made, not only by new customers, but by existing and upcoming hirers; providing a seamless transition from in-house to external lettings with little to no disruption to the work you’ve already done. 

What’s more, ongoing marketing & promotional activity, together with our knowledge of the industry, is sure to attract many more new customers to hire your facilities – in fact, we are close to maximising lettings in many of the schools available for hire as part of our network and, for one of the schools we’re working with, doubled their income in just 4 months! 

We’re proud to offer a professional, personable and extremely successful service that our venue partners are very happy with.

To find out more about how we can help you maximise your income from community lettings, please click here or contact us.

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