TERMS & CONDITIONS

1. About Us

Schoolhire Solutions Ltd is a company registered in England and Wales (Company No. 09189752) with its registered office at Highview, Brighton Road, Lower Kingswood, Surrey, KT20 6SX.

We provide managed lettings services for school facilities, including booking administration, staffing, site access, and payment processing.


2. Our Role

We act as a venue management provider and authorised agent on behalf of partner schools.

This means we:

  • Manage bookings and enquiries
  • Provide or arrange on-site staff (e.g. caretakers)
  • Coordinate access to facilities
  • Collect payments and deposits

However:

  • We do not own or operate the premises
  • The hire agreement is between the hirer and the school
  • We act on behalf of the school at all times

3. Acceptance of Terms

By using our website or making a booking, you agree to these Terms & Conditions.

If you are booking on behalf of an organisation, you confirm you have authority to bind that organisation.


4. Booking Process

A booking becomes legally binding when:

  • It is approved
  • Payment or deposit is received
  • Written confirmation is issued

We reserve the right to refuse or cancel bookings at our discretion.


5. Payments

  • All payments are made via our platform
  • We collect payments as agent for the school
  • Fees may include a management or service charge

Failure to make payment may result in cancellation.


6. Deposits

We may require a refundable security deposit.

Deposits:

  • Are held against damage, loss, or breaches
  • May be retained in full or part
  • Are typically returned within 7–14 days after the booking, subject to inspection

7. Cancellations & Refunds

  • Cancellation terms are provided at the time of booking
  • Refunds are issued in line with those terms
  • Administration fees may apply

We reserve the right to cancel bookings due to safety, safeguarding, or operational requirements.


8. Use of Facilities

Hirers must:

  • Use facilities only for the agreed purpose
  • Comply with all school rules and policies
  • Leave the premises in a clean and secure condition

Hirers are responsible for the conduct of all attendees.


9. Staffing & Site Access

We may provide on-site staff to:

  • Open and close the premises
  • Provide access during bookings
  • Monitor compliance with site rules

All users must follow instructions given by on-site staff.


10. Insurance

Hirers must hold adequate public liability insurance (minimum £5 million recommended) and provide proof upon request.


11. Damage & Additional Charges

We reserve the right to:

  • Deduct costs from deposits
  • Charge for damage, cleaning, or overtime usage
  • Recover unpaid amounts

12. Liability

To the fullest extent permitted by law:

  • We act as agent only and are not responsible for the condition or use of the premises
  • We are not liable for loss, injury, or damage arising from use of the facilities
  • Our total liability is limited to the amount paid for the booking

Nothing in these Terms excludes liability for death or personal injury caused by negligence, or for fraud.


13. Website Use

We do not guarantee that our website will always be available or free from errors.

Content is provided for general information only and may be updated at any time.


14. Intellectual Property

All content on this website is owned by or licensed to us.

You may not reproduce or use content without permission.


15. Data Protection

We process personal data in accordance with our Privacy Policy and applicable UK data protection laws.


16. Acceptable Use

You must not:

  • Use the site unlawfully
  • Attempt unauthorised access
  • Introduce malicious software

17. Third-Party Links

We are not responsible for the content or policies of third-party websites linked from our site.


18. Changes to These Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance.


19. Governing Law

These Terms are governed by the laws of England and Wales.