Privacy Policy

PRIVACY POLICY

Privacy Policy

1. Who We Are

Schoolhire Solutions Ltd is a company registered in England and Wales (Company No. 09189752) with its registered office at Highview, Brighton Road, Lower Kingswood, Surrey, KT20 6SX.

We provide managed lettings services for school facilities.

For the purposes of data protection law, we are a data controller.

2. What Information We Collect

We may collect and process the following data:

  • Personal details (name, email address, phone number)
  • Booking information (organisation, activity type, attendance details)
  • Payment information (processed securely via third-party providers)
  • Communication records (emails, enquiries, support requests)
  • Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your data to:

  • Process and manage bookings
  • Communicate with you, enquiries and bookings
  • Take and manage payments and deposits
  • Provide access to facilities and coordinate staff
  • Share necessary details with partner schools
  • Improve our website and services
  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Partner schools (to fulfil bookings)
  • On-site staff (e.g. caretakers, site managers)
  • Payment providers (to process transactions)
  • IT and system providers (e.g. booking software, hosting)

We only share information necessary to deliver our services.

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract – to fulfil bookings and provide services
  • Legitimate interests – to operate and improve our business
  • Legal obligation – where required by law

6. Data Retention

We retain personal data only as long as necessary:

  • Booking records: typically up to 6 years (for legal/financial reasons)
  • Enquiries: up to 12–24 months
  • Marketing data: until you opt out

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request restriction of processing
  • Data portability (where applicable)

To exercise your rights, contact us at: [Email Address]

8. Data Security

We take appropriate technical and organisational measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Services

We may use third-party services (e.g. payment processors, analytics tools).
These providers process data in accordance with their own privacy policies.

10. Cookies

Our website uses cookies. For more information, see our Cookie Policy.

11. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

12. Contact Us

If you have any questions about this policy, please contact:
info@schoolhiresolutions.co.uk